Search for you answers here | GetSkinHelp Support

Are my images and my medical history secure?

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Written by Richard Pietro
Updated over a week ago

Can I schedule an appointment to discuss the issue of hair loss?

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Written by Richard Pietro
Updated over a week ago

Do you also do skin allergy tests?

Do you guys do skin allergy tests, also?

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Written by Richard Pietro
Updated over a week ago

What if I don't have insurance?

How much does a consultation cost if you don't have insurance coverage either through a provincial health plan or other insurer?

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Written by Richard Pietro
Updated over a week ago

Can I schedule an appointment for a child under 18?

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Written by Richard Pietro
Updated over a week ago

How much of my medical history do I need to submit?

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Written by Richard Pietro
Updated over a week ago

How do I connect with a doctor online?

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Written by Richard Pietro
Updated over a week ago

Which virtual waiting room do I go to?

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Written by Richard Pietro
Updated over a week ago

When will I get confirmation of my appointment?

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Written by Richard Pietro
Updated over a week ago

What is GetSkinHelp?

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Written by Richard Pietro
Updated over a week ago

How long are the appointments?

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Written by Richard Pietro
Updated over a week ago

How do I book an appointment?

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Written by Richard Pietro
Updated over a week ago

Will I get an official diagnosis if I use GetSkinHelp?

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Written by Richard Pietro
Updated over a week ago

Do I need a referral?

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Written by Richard Pietro
Updated over a week ago

Do I need to download the GetSkinHelp app, or any other app, to schedule an appointment with a doctor?

Do I need to download the GetSkinHelp app or any other app?

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Written by Richard Pietro
Updated over a week ago

Can I get an in-person appointment?

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Written by Richard Pietro
Updated over a week ago

What skin conditions can the doctor look at during a GetSkinHelp appointment?

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Written by Richard Pietro
Updated over a week ago

Is the website secure?

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Written by Richard Pietro
Updated over a week ago

What is SkinAI™ technology?

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Written by Richard Pietro
Updated over a week ago

What are Digital Health and Telemedicine?

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Written by Richard Pietro
Updated over a week ago

Can I get a prescription from a virtual consultation?

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Written by Richard Pietro
Updated over a week ago

I am a returning patient on GetSkinHelp. Do I go through the same process?

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Written by Richard Pietro
Updated over a week ago

Can I submit images or speak to the doctor about more than one skin condition?

Can I submit images for more than one skin condition?

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Written by Richard Pietro
Updated over a week ago

How many images should I submit?

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Written by Richard Pietro
Updated over a week ago

How much does GetSkinHelp cost?

Does GetSkinHelp cost anything?

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Written by Richard Pietro
Updated over a week ago

Can I use my phone to take a picture of the skin abnormality, or do I need a special tool?

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Written by Richard Pietro
Updated over a week ago

Can I also register on behalf of a loved one and submit their images?

Can I also register a loved one and submit their images?

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Written by Richard Pietro
Updated over a week ago

How do I cancel or reschedule my appointment?

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Written by Richard Pietro
Updated over a week ago

My appointment is over and I have more questions for my doctor.

I have more questions for my doctor.

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Written by Richard Pietro
Updated over a week ago