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Search for you answers here
All of the GetSkinHelp FAQ's
38 articles in this collection
Written by
Patient Support
What is the #StopWaiting campaign?
Written by
Patient Support
Updated over a week ago
What does it mean when it says the GetSkinHelp app is in Public Beta?
Written by
Patient Support
Updated over a week ago
Tutorial - Your Confirmation Email and Video Consultations for Website Registrations
Written by
Patient Support
Updated over a week ago
Tutorial - Website/Online Registration
Written by
Patient Support
Updated over a week ago
I have just been diagnosed with Melanoma, what do I do now?
I have just been diagnosed with Melanoma, what do I do now?
Written by
Patient Support
Updated over a week ago
What questions should I ask my doctor?
What questions should I ask my doctor?
Written by
Patient Support
Updated over a week ago
Are there any support networks for people with skin cancer?
Are there any support networks for people with skin cancer?
Written by
Patient Support
Updated over a week ago
What are some Canadian organizations who help people with skin cancer?
What are some Canadian organizations who help people with skin cancer?
Written by
Patient Support
Updated over a week ago
Consultation vs Procedure
Consultation vs Procedure
Written by
Patient Support
Updated over a week ago
Are my images and my medical history secure?
Are my images and my medical history secure?
Written by
Patient Support
Updated over a week ago
Can I schedule an appointment to discuss the issue of hair loss?
Written by
Patient Support
Updated over a week ago
Do you also do skin allergy tests?
Do you guys do skin allergy tests, also?
Written by
Patient Support
Updated over a week ago
What if I don't have insurance?
How much does a consultation cost if you don't have insurance coverage either through a provincial health plan or other insurer?
Written by
Patient Support
Updated over a week ago
Can I schedule an appointment for a child under 18?
Can I schedule an appointment for a child under 18?
Written by
Patient Support
Updated over a week ago
How much of my medical history do I need to submit?
How much of my medical history do I need to submit?
Written by
Patient Support
Updated over a week ago
How do I connect with a doctor online?
How do I connect with a doctor online?
Written by
Patient Support
Updated over a week ago
Which virtual waiting room do I go to?
Which virtual waiting room do I go to?
Written by
Patient Support
Updated over a week ago
When will I get confirmation of my appointment?
When will I get confirmation of my appointment?
Written by
Patient Support
Updated over a week ago
What is GetSkinHelp?
What is GetSkinHelp?
Written by
Patient Support
Updated over a week ago
How long are the appointments?
How long are the appointments?
Written by
Patient Support
Updated over a week ago
How do I book an appointment?
How do I book an appointment?
Written by
Patient Support
Updated over a week ago
Will I get an official diagnosis if I use GetSkinHelp?
Will I get an official diagnosis if I use GetSkinHelp?
Written by
Patient Support
Updated over a week ago
Do I need a referral?
Do I need a referral?
Written by
Patient Support
Updated over a week ago
Do I need to download the GetSkinHelp app, or any other app, to schedule an appointment with a doctor?
Do I need to download the GetSkinHelp app or any other app?
Written by
Patient Support
Updated over a week ago
Can I get an in-person appointment?
Can I get an in-person appointment?
Written by
Patient Support
Updated over a week ago
What skin conditions can the doctor look at during a GetSkinHelp appointment?
What skin conditions can the doctor look at during a GetSkinHelp appointment?
Written by
Patient Support
Updated over a week ago
Is the website secure?
Is the website secure?
Written by
Patient Support
Updated over a week ago
What is SkinAI™ technology?
What is SkinAI™ technology?
Written by
Patient Support
Updated over a week ago
What are Digital Health and Telemedicine?
What are Digital Health and Telemedicine?
Written by
Patient Support
Updated over a week ago
Can I get a prescription from a virtual consultation?
Can I get a prescription from a virtual consultation?
Written by
Patient Support
Updated over a week ago
I am a returning patient on GetSkinHelp. Do I go through the same process?
I am a returning patient on GetSkinHelp. Do I go through the same process?
Written by
Patient Support
Updated over a week ago
Can I submit images or speak to the doctor about more than one skin condition?
Can I submit images for more than one skin condition?
Written by
Patient Support
Updated over a week ago
How many images should I submit?
How many images should I submit?
Written by
Patient Support
Updated over a week ago
How much does GetSkinHelp cost?
Does GetSkinHelp cost anything?
Written by
Patient Support
Updated over a week ago
Can I use my phone to take a picture of the skin abnormality, or do I need a special tool?
Can I use my phone to take a picture of the skin abnormality, or do I need a special tool?
Written by
Patient Support
Updated over a week ago
Can I also register on behalf of a loved one and submit their images?
Can I also register a loved one and submit their images?
Written by
Patient Support
Updated over a week ago
How do I cancel or reschedule my appointment?
How do I cancel or reschedule my appointment?
Written by
Patient Support
Updated over a week ago
My appointment is over and I have more questions for my doctor.
I have more questions for my doctor.
Written by
Patient Support
Updated over a week ago