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All of the GetSkinHelp FAQ's

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38 articles in this collection
Written by Patient Support and Richard Pietro

What is the #StopWaiting campaign?

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Written by Richard Pietro
Updated over a week ago

What does it mean when it says the GetSkinHelp app is in Public Beta?

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Written by Patient Support
Updated over a week ago

Tutorial - Your Confirmation Email and Video Consultations for Website Registrations

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Written by Patient Support
Updated over a week ago

Tutorial - Website/Online Registration

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Written by Patient Support
Updated over a week ago

I have just been diagnosed with Melanoma, what do I do now?

I have just been diagnosed with Melanoma, what do I do now?
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Written by Patient Support
Updated over a week ago

What questions should I ask my doctor?

What questions should I ask my doctor?
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Written by Patient Support
Updated over a week ago

Are there any support networks for people with skin cancer?

Are there any support networks for people with skin cancer?
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Written by Patient Support
Updated over a week ago

What are some Canadian organizations who help people with skin cancer?

What are some Canadian organizations who help people with skin cancer?
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Written by Patient Support
Updated over a week ago

Consultation vs Procedure

Consultation vs Procedure
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Written by Patient Support
Updated over a week ago

Are my images and my medical history secure?

Are my images and my medical history secure?
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Written by Patient Support
Updated over a week ago

Can I schedule an appointment to discuss the issue of hair loss?

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Written by Patient Support
Updated over a week ago

Do you also do skin allergy tests?

Do you guys do skin allergy tests, also?
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Written by Patient Support
Updated over a week ago

What if I don't have insurance?

How much does a consultation cost if you don't have insurance coverage either through a provincial health plan or other insurer?
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Written by Patient Support
Updated over a week ago

Can I schedule an appointment for a child under 18?

Can I schedule an appointment for a child under 18?
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Written by Patient Support
Updated over a week ago

How much of my medical history do I need to submit?

How much of my medical history do I need to submit?
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Written by Patient Support
Updated over a week ago

How do I connect with a doctor online?

How do I connect with a doctor online?
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Written by Patient Support
Updated over a week ago

Which virtual waiting room do I go to?

Which virtual waiting room do I go to?
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Written by Patient Support
Updated over a week ago

When will I get confirmation of my appointment?

When will I get confirmation of my appointment?
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Written by Patient Support
Updated over a week ago

What is GetSkinHelp?

What is GetSkinHelp?
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Written by Patient Support
Updated over a week ago

How long are the appointments?

How long are the appointments?
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Written by Patient Support
Updated over a week ago

How do I book an appointment?

How do I book an appointment?
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Written by Patient Support
Updated over a week ago

Will I get an official diagnosis if I use GetSkinHelp?

Will I get an official diagnosis if I use GetSkinHelp?
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Written by Patient Support
Updated over a week ago

Do I need a referral?

Do I need a referral?
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Written by Patient Support
Updated over a week ago

Do I need to download the GetSkinHelp app, or any other app, to schedule an appointment with a doctor?

Do I need to download the GetSkinHelp app or any other app?
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Written by Patient Support
Updated over a week ago

Can I get an in-person appointment?

Can I get an in-person appointment?
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Written by Patient Support
Updated over a week ago

What skin conditions can the doctor look at during a GetSkinHelp appointment?

What skin conditions can the doctor look at during a GetSkinHelp appointment?
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Written by Patient Support
Updated over a week ago

Is the website secure?

Is the website secure?
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Written by Patient Support
Updated over a week ago

What is SkinAI™ technology?

What is SkinAI™ technology?
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Written by Patient Support
Updated over a week ago

What are Digital Health and Telemedicine?

What are Digital Health and Telemedicine?
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Written by Patient Support
Updated over a week ago

Can I get a prescription from a virtual consultation?

Can I get a prescription from a virtual consultation?
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Written by Patient Support
Updated over a week ago

I am a returning patient on GetSkinHelp. Do I go through the same process?

I am a returning patient on GetSkinHelp. Do I go through the same process?
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Written by Patient Support
Updated over a week ago

Can I submit images or speak to the doctor about more than one skin condition?

Can I submit images for more than one skin condition?
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Written by Patient Support
Updated over a week ago

How many images should I submit?

How many images should I submit?
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Written by Patient Support
Updated over a week ago

How much does GetSkinHelp cost?

Does GetSkinHelp cost anything?
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Written by Patient Support
Updated over a week ago

Can I use my phone to take a picture of the skin abnormality, or do I need a special tool?

Can I use my phone to take a picture of the skin abnormality, or do I need a special tool?
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Written by Patient Support
Updated over a week ago

Can I also register on behalf of a loved one and submit their images?

Can I also register a loved one and submit their images?
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Written by Patient Support
Updated over a week ago

How do I cancel or reschedule my appointment?

How do I cancel or reschedule my appointment?
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Written by Patient Support
Updated over a week ago

My appointment is over and I have more questions for my doctor.

I have more questions for my doctor.
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Written by Patient Support
Updated over a week ago